IT support for employees who work from home
When part of your team works remotely, their laptops, connections and data still need the same protection and support as the office. Protech Systems sets up and supports remote and hybrid teams for small and mid-size businesses in the Charlotte area.
What we set up
- Secure access to your files and apps: VPN connections and cloud services so staff can work from anywhere without exposing company data.
- Protected devices: endpoint protection (EDR), ransomware protection and patch management on every remote laptop, managed just like the machines in your office.
- Backup: so work saved on a laptop at home isn’t lost if the device fails or is stolen.
- Phones that follow your people: VoIP business phone service that works from a laptop or mobile app as well as a desk phone.
Support when something goes wrong
Remote employees can call or email our helpdesk and get remote support, so problems get fixed without anyone driving into the office. For hardware and setup that needs hands-on work, our engineers handle on-site support around Charlotte.
Ready to support a remote or hybrid team? Call 704-296-2894 or book a free consultation.
